Merchant Support

We understand how important it is to always be there to support you, we are here 24/7, 365 days a year. You can find lots of useful information in our support section, alternatively you can call or email us to receive direct support in a method easiest for you.

3D secure setup

3D Secure is an additional fraud prevention scheme, providing fraud liability protection.

What you need to do

Having trouble receiving funds?

We are here to help, read our guidance on what to do if you are having difficulty receiving funds.

View our guide

Fraud prevention guide

Read our guide to prevent falling victim to online fraud and protect yourself

Download our guide

Refer a client to Opayo

If your client is interested in opening an Opayo account, please fill out our simple form.

Refer a customer

Getting started as a Merchant

Find out about how to get started as a Merchant with our useful documentation and support.

Merchant sign up

Frequently asked questions

Logging in to MySagePay

What is Strong Customer Authentication?

Find out more