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With mobile and online commerce growing rapidly, merchants need an agile, flexible fraud management solution that is capable of evolving and scaling with their business. A solution that enables genuine orders and supports business expansion, while reducing fraud losses and minimizing costs. ACI Fraud Management, brought to you by Opayo and delivered as a managed service including support from an expert team of risk analysts, helps you to sell more and lose less.

Managing Fraud for Growth with ACI Fraud Management

Reduce false positives and increase fraud detection accuracy with advanced machine learning models tailored to your audience
Benefit from the positive profiling of customers seen across ACI’s extensive global merchant base to make better informed and faster decisions
Reduce and manage chargebacks for customer satisfaction and to promote loyalty

In this actionable and informative video, Amanda Mickleburgh – Director of Product at ACI Worldwide explains the key consumer buying trends merchants need to know about, how profiling and smart anti-fraud strategies can help turn these to your advantage and also how to approach upcoming market and technology changes to maximize revenues.

Multi-layered fraud prevention and detection

Multi-Layer Profiling

Enhanced detection, increased acceptance

Rule / Features

Simple accept/deny or sophisticated rulesets, tailored by product, sector, channel and country; real-time rule manager; silent rules for testing

Global Consortium Data

Shared global fraud intelligence for rapid response to related fraud trends


Automated decisioning; real-time and retrospective screening

Business Analytics and Reporting

Near-real-time and historic view for performance management and reporting

Machine Learning

Pattern recognition with client-specific and sector specific models

In partnership with:

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Reduce the cost of fraud and chargebacks

  • Access real-time fraud intelligence that helps you cancel orders, halt deliveries and avoid costly chargebacks

  • Reduce the burden and costs of compliance

  • Dramatically improve order review processes with outsourced manual reviews

  • Monitor and manage fraud management performance through our advanced self-service analytics and reporting tool

Tailored by channel, device and market

  • Deploy optimal fraud prevention strategies to address fraud threats across your business.

  • Understand and address the specific challenges of mobile fraud

  • Recognise and tackle the growing instances of reseller fraud, friendly fraud and account takeover

  • Protect yourself from the rise in “buy online, pick up in store” fraud which ACI has seen increase by 12% in 2020

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